Support for Families and Carers

Family Support Team

The Family Support Team comprises three social workers. Their role is to provide social, emotional and psychological support for patients and their families and to coordinate the bereavement service.

The team is available to offer support in a number of different ways.

Psychological support:

  • helping patients and families to adjust to living with life threatening illness
  • helping to facilitate communication in families
  • supporting carers within the family
  • helping families to support children and young people at home
  • helping schools to support children and young people
  • providing direct work with children.

Social support:

  • advice about access to services needed within the home
  • support with housing needs
  • advice and guidance relating to work issues
  • practical help and advice with finances and benefits
  • helping people to access grants from charitable organisations
  • liaising with other organisations.

Bereavement Support

The bereavement service is led by social workers in the family support team who, as well as offering individual support, coordinate and supervise a team of specially trained volunteer bereavement support workers. There are currently 15 bereavement support volunteers in the team.

Relatives and carers of those patients who have been cared for by the palliative care service are offered bereavement support. This may be through telephone contact, one to one support or group support.

Every two years the team organises a day for bereaved children and teenagers. The day is called ‘Time Travellers’ because the children take part in a series of activities which enable them to look forward as well as back.


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