Q & A

Q: What is palliative care?

A: Palliative care recognises the special needs of people living with life-limiting disease and this care focuses on comfort and quality of life while promoting personal dignity and independence as far as possible.


Q: What’s the difference between Salisbury Hospice Charity and Salisbury Hospice?

A: Salisbury Hospice Charity raises money to fund Salisbury Hospice. Currently over £2.4 million per annum, this figure represents 64% of the annual budget needed to maintain the service. The remainder is provided by Wiltshire CCG.


Q: Who is eligible to use the services of the hospice?

A: You need to be referred by your GP. Many people believe that the hospice only cares for patients with cancer but while many do have cancer, others have long term conditions such as motor neurone disease, heart failure and multiple sclerosis.


Q: Does the hospice have an inpatient facility for children?

A: Salisbury Hospice offers beds to adults only.


Q: How much does it cost?

A: The service is free.


Q: Where does the funding come from?

A: Wiltshire CCG provides 36% of the running costs while the remainder, 64% comes through funds raised by Salisbury Hospice Charity.


Q: What is the catchment area for Salisbury Hospice?

A: The service covers a wide area, reaching south as far as Ringwood, north to Upavon, east to Bramshaw and west to Mere. The number of patients visited by the community care team in 2014-15 was 582, including 2,157 home visits and 8,628 telephone consultations.


Q: How can I help?

A: Both the hospice and Salisbury Hospice Charity have teams of volunteers who help out in a range of ways from organising events and fundraising to gardening and bereavement support. However, we would not recommend volunteering if you yourself have been recently bereaved.


Q: Are the community nurses Macmillan Nurses?

A: No, there are seven community palliative care nurses who receive no funding from Macmillan and are employed by Salisbury Hospice.


Q: I would like to become a bereavement support volunteer. How can I do so?

A: The hospice has a team of 15 bereavement support volunteers who receive training and undergo group supervision. They will usually go to people’s homes and they also offer telephone support from the hospice. They provide support for up to a year. This includes individual sessions, group sessions and telephone calls. The group sessions allow people in a similar situation to go on and create their own support group. The number of relatives who received bereavement support in 2014-15 was 186 and included 640 visits and 704 phone calls.


Q: How many beds does the hospice have?

A: There are currently ten inpatient beds. There were 192 inpatients in the unit in 2014-15.


Q: What is the Peter Gillam Day Centre?

A: The Peter Gillam Day Centre provides a service to both inpatients and patients from the community. Carers’ days are held once a month and there are facilities for various activities as well as a wildlife garden for patients and their families and carers to enjoy.


Q: How is the hospice connected to Salisbury District Hospital?

A: The hospice has a hospital palliative care team supporting patients within the main hospital building and last year the team met with 596 patients and made 2,257 visits to patients in Salisbury District Hospital.


Q: What help is available to families in the community?

A: There are three social workers in the family support team and they work with both the patients and their families. In 2014-15 the team supported 186 patients, made 503 visits and 1,186 phone calls.

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